unable to SHO when the lock on the ARFCN at 3G system

[bagusasari]

Dear Frends,

We have a problem about Soft Handover (SHO) at 3G system when locked in UARFCN.
Our team did drive test by locking the UARFCN (example: on channel 10738 only).

Nemo Outdoor we use:

Nemo Outdoor Ver 5.01.7
Nokia 6120 (NTM 36 v1.1 CID10, 12-02-08, RM-243, V 4:09)
test done at the CS (Voice only).

please advice and help, is there any additional settings or other types of mobile phones in order to SHO can work well when the lock on UARFCN = 10738.


Thanks,

BR// Bagus Asari